Returns & Exchanges
At Found Sound, we want you to be completely satisfied with your audio gear. If your purchase doesn't hit the right note, you can return most electronics in their original condition within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the item in its original manufacturer packaging, including all cables, manuals, and accessories, then secure it inside a sturdy shipping box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
Receive Your Refund
Once our technicians inspect your return for quality assurance, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing